Privacy Policy
This Privacy Policy explains how Parts and Pedals (“we”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to handling your data responsibly and in line with the EU General Data Protection Regulation (GDPR) and applicable US privacy laws.
Information we collect
- Order information: name, billing and shipping address, email address, and order details you provide at checkout.
- Payment information: handled by our bank and payment providers for the payment method you choose at checkout. We do not store full bank or card details on our servers.
- Technical data: IP address, browser type, and usage data collected via cookies and analytics to operate and improve the site.
How we use your information
We use your information to process and deliver orders, provide customer support, send order and service communications, prevent fraud, comply with legal obligations, and, with your consent, send marketing.
Legal basis for processing (EU/EEA)
We process personal data to perform our contract with you (order fulfilment), to comply with legal obligations, for our legitimate interests (fraud prevention, service improvement), and on the basis of your consent (marketing and non-essential cookies).
Cookies
We use essential cookies to run the store and cart, and optional analytics and marketing cookies with your consent. You can manage cookies in your browser settings.
Sharing your information
We share data only with service providers who help us operate the store — payment processors, shipping and fulfilment partners, and analytics providers — under appropriate data-protection terms. We do not sell your personal information.
Data retention
We keep order and transaction records for as long as necessary to fulfil orders and meet legal, tax, and accounting requirements, then delete or anonymise them.
Your rights
Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. To exercise any of these rights, contact us at sales@partsandpedals.com. EU/EEA residents also have the right to lodge a complaint with their local data protection authority.
Security
Our site uses SSL encryption (HTTPS), and payments are handled by PCI-compliant providers. While no method of transmission is completely secure, we take reasonable measures to protect your data.
Contact
Questions about this policy or your data: sales@partsandpedals.com.