Shipping Policy
This policy explains how and when we ship orders placed on partsandpedals.com. If you have any questions, contact sales@partsandpedals.com.
Where we ship
We ship to addresses in the United States and the European Union. The available delivery options and rates for your address are shown at checkout.
Processing time
Orders are typically processed within 1 to 3 business days. Larger items and freight shipments may need extra handling time, which is noted on the product page where it applies.
Delivery time
Estimated delivery is usually 3 to 10 business days after dispatch, depending on your location and the carrier. Freight items such as go-karts, ATVs and other large vehicles may take longer and are delivered by a freight carrier, who will arrange a delivery appointment with you.
Shipping costs
Shipping costs depend on the item, its weight and the destination. The cost is shown clearly at checkout before you pay, and no shipping charges are added after purchase.
Freight and large-item delivery
For large or heavy items, standard delivery is to the kerbside. A lift-gate option, which lowers the item to the ground, may be offered at checkout. Please inspect freight deliveries on arrival and note any visible damage on the delivery paperwork.
Import duties and taxes
Where customs duties or import taxes apply to an international order, they are the customer’s responsibility unless checkout states otherwise.
Tracking
Once your order ships, we email you tracking information so you can follow its progress.
Contact
Shipping questions: sales@partsandpedals.com